LOC or LC | Control Lock has been activated | Touch the Control Lock button, or (on older models) determine which button activates control lock from your Owner’s Manual. Some models require you to press and hold the button. |
dET | Detergent cartridge not detected in the dispenser. |
This is on select models. If you are using single-load doses of detergent, ignore this message. Ensure the dispenser cartridge is inserted correctly and the dispenser drawer is shut completely. |
Int | The cycle was paused or canceled. |
The washer may take 20 to 30 minutes to stop spinning and drain, and will display this error code during that time. To remove the code, press pause or cancel button twice and the power button once. If the code is still displayed, unplug the washer or disconnect the power for one minute. |
rL or F34 | Items were detected in the washer during the Clean Washer cycle. | Remove items from the drum and restart the Clean Washer cycle. |
Sud or Sd | There are too many suds in the washing machine. |
The washer will not be able to spin out water with the excess suds. When “Sud” or “Sd” is displayed, the washer automatically extends the rinse time to remove the excess suds. During this time, the washer pauses the tumbling and adds water for additional rinsing. This pause allows the bubbles in the suds to break. This pause and rinsing are necessary and may occur several times to eliminate the suds. Make sure you are using HE or High Efficiency detergent. Find more information on HE Detergent use in your Washer. If you used “no splash” or “easy pour” liquid chlorine bleach, you could also have too many suds. This type of liquid chlorine bleach contains a thickening agent that may create excess suds in washers. If this is the case, run the washer with regular liquid bleach products. The Sud or Sd code may also be the result of a restricted drain hose or standpipe (drainpipe). Make sure that the drain hose is not kinked or clogged. Find more information on How to Install the Drain Hose. |
F5 E2 | The door is not locking properly. | Check that there are no items blocking the door and it is closing completely. Press the Pause or Cancel button twice and the Power button once to clear the code. |
F7 E1 | Indicates a motor speed sensing error, |
The motor can not achieve the correct speed for the cycle selection. Check that:
Press the Pause or Cancel button twice and the Power button once to clear the code. |
F8 E1 or LO FL | The washer is sensing a low flow of water. |
Check that:
Press the Pause or Cancel button twice and the Power button once to clear the code. |
F8 E2 | Indicates there is a problem with the Dispenser System |
This is on select models. Verify detergent drawer or detergent cartridge is not clogged with detergent. Find more information on How do I clean my washer dispensers? |
F9 E1 | Indicates that drain times are longer than expected, typically over eight (8) minutes. |
Make sure the drain hose is not kinked or clogged. Use the U-shaped drain hose form on the drain hose. The standpipe (drainpipe) height requirements are 96″ (244 cm) maximum and 39″ (99 cm) minimum. Find more information on How to Install the Drain Hose. Excessive suds may also cause delays in draining. Make sure you are using HE detergent. |
Other F# E# code | Indicates other error | Unplug the washer or disconnect the power for one minute and reconnect it again. Reselect the cycle and press Start. If the code persists, Contact Us or Schedule Service Online so a qualified technician can diagnose the washer. |
Whirlpool Washing Machine Error Codes
Error Code | Definition | Solution |
dET | Detergent cartridge not detected | This error code only shows on select models when a detergent cartridge is not detected in the dispenser. Make sure the detergent dispenser is in properly and the drawer is closed completely. |
Int | A cycle paused or stopped running | On average, spinning and draining cycles run for 20 to 30 minutes. If the code displays during this cycle. press the pause or cancel button twice and the power button once. If the code still appears, stop, and unplug the machine. |
rL/F34 | Foreign objects are detected in the Whirlpool washer during the Clean Washer cycle. | Open the washer door to remove any items in the drum the restart the Clean Washer cycle. |
SUD/Sd | Too much soapy suds in the machine | Too many suds in the machine will block the spinning cycle so the machine will automatically add more water and run the rinse cycle longer to remove the excess suds. Using high efficiency detergent will help prevent this issue from occurring. If the error code is the result of a blocked drainage hose or pipe, inspect and remove and kinks or blockages. |
LOC/LC | Control lock is activated | If the control lock has been activated, find the button that controls the lock, then press and hold the button down to deactivate the lock. |
E1/F7 | Motor speed sensing error | If the motor is not reaching the right speed, check your laundry load to make sure the machine has not been overfilled. If the machine is new, make sure all the shipping bolts have been removed. Press the Pause or Cancel button with the Power button to reset the machine. |
E2/F5 | Door lock malfunction error | If the door is not locking properly, first check to make sure there is nothing blocking the door, preventing it from closing completely. Clear the code by pressing the Pause or Cancel button with the Power button. |
LO FL | Insufficient or low water flow | Check household water supply to make sure all taps, including taps to washer are turned on. Inspect hoses for any kinks or damage that could prevent water from flowing properly. Reset machine by pressing Pause or Cancel button with Power button. |
F8 | Water dispenser system error | This error code is on select models only and indicates that there is a problem with the water dispenser system. Check for and clean the detergent cartridge or drawer to make sure there are no clogs. |
F9 | Drain times error | This error code will come on if the drain times are longer than 8 minutes. Make sure there are no kinks or clogs in the drain hoses. Make sure the drainpipe height is between 99 cm (39 in) and 244 cm (96 in). Use high efficiency detergent to prevent excess suds that could also slow drainage times. |
PE | Water pressure level failure | Inspect and clean the water pressure sensor to make sure there is no caked on dirt or hard water debris. If the sensor is clean, it could be faulty and need to be replaced. |
F21 | Drainage error | This code indicates there is an issue with the drain pump or drainage hose and the water cannot drain out properly. Check for any blockages in the pump or hose at the bottom of the machine. If the pump or hoses are faulty, they will need to be replaced. |
HC | Hot and cold inlet hoses error | This error means the hot and cold inlet hoses have not been installed correctly. It will appear at the end of the wash cycle. After turning off the water supply, correct the hose connection and run the cycle again to make sure the inlet hoses are properly connected. |
Other F#/E# Error Codes | Other error codes | If other error codes not listed show on your digital display, turn off your washer and unplug your machine for a minute or two. After reconnecting the machine, reselect the cycle that was running and press the Start button. If the code does not disappear or keeps popping up, contact a certified Whirlpool washer technician to look at your machine. |